FAQ

1. What kind of services do you offer?

We are an interior design consultancy offering a wide range of services from furnishing and styling, to bespoke furniture design and complete interior transformations. You can explore our full list of services here.

2. Can you renovate the bathroom for me?

We dont offer in-house contracting, but we collaborate with trusted third-party contractors. Were happy to take on renovation projects when the scope is part of a broader design vision. For very small renovation tasks, it may be more efficient for clients to manage directly with a contractor. Feel free to reach out and well guide you accordingly.

3. Is there a minimum project size you take on?

We take on projects based on our current capacity, but as a general rule, we focus on scopes that allow us to bring meaningful value. Very small or limited-scope projects may not be the right fit. However, you're welcome to inquire if its not within our scope, we may be able to recommend someone.

4. Do you work in Dubai only?

No. Our consultancy services are available both within and outside the UAE. Our work is typically divided into two parts:

1. Planning & Visuals includes design concept, layout, visuals, and specifications.

2. Execution Oversight generally offered for projects within the UAE.

For international clients, we can provide complete schematic and visual packages for remote implementation.

5. Can you help me furnish my space without doing a full renovation?

Absolutely. We offer furnishing and styling services that are tailored to your space and vision. Whether its a new home or a refresh of your existing one, we curate furniture, lighting, and accessories to create a cohesive and personal look.

6. Do you provide turnkey services?

We do not directly handle fit-outs or contracting, but we collaborate closely with third-party vendors and contractors. Our role is to oversee and guide the process so that the design intent is executed smoothly and accurately.

7. How much do your services cost?

Our packages are tailored to each client because every project is unique. We deliver value by saving our clients time, bringing their vision to life, and offering deep know-how of the UAE design and sourcing market. To receive a tailored proposal, please send us your inquiry [to designer@twystinteriors.com.

8. Can you visit the site to see and propose?

Site visits are typically arranged after an initial discovery call, brief, and preliminary quote. Once that’s aligned, well schedule a visit to dive deeper into the space. If a client needs a discovery visit due to the lack of plans or prefers to meet face-to-face early on, the visit is chargeable but the fee is fully deducted once the project moves forward.

9. How will you know my style if you don’t visit?

Discovering your style is part of our collaborative process. We start by asking you for references photos, spaces, or pieces you love. Then we take you through a set of questions to understand your preferences, lifestyle, and vision. From there, we create an initial moodboard that translates your ideas into visuals. This is followed by detailed moods that capture your unique style.

10. Do you take responsibility for the contractor or suppliers work?

We work closely with trusted third-party contractors and suppliers, but we do not assume responsibility for their work or deliverables. Our role is to represent your design intent and provide expert guidance throughout the process. If any issues arise on site, we do our best to support you by offering solutions, facilitating communication, and helping move things forward based on our experience.